Metro North Regional Emergency Communications Center strives to make an effective difference in the communities they serve by providing high-quality, professional, and effective communications, and to ensure responder safety while striving to save lives and protect property. Through cooperation, continued education, and our commitment to excellence, we are the vital link to emergency services.
The Metro North Regional Emergency Communications Department operates the city of Revere and town of Winthrop's combined emergency communications and 911 Center (ECC) located at the Revere Police Department. The Center receives over 30,000 911 and other emergency calls and alarms annually and manages the coordinated dispatch of police, and fire services. We transfer to to other agencies for emergency medical service (EMS) and other resources. ECC staff also handles over 100,000 non-emergency calls annually regarding quality-of-life issues related to noise, traffic, lost property and after-hours information for the communities we serve.